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Frozen fish instead of cases on Heathrow Airport carousel

British Airways has apologised after passengers received crates of frozen fish on a baggage carousel instead of their luggage.

Becca Braunholtz, from Sherborne, Dorset, was among those who were left baffled when boxes of sea bass and sea bream mistakenly delivered to Terminal 5 of Heathrow Airport on Monday.

She and her family had just landed following a family holiday in Cyprus.

British Airways said it was reuniting customers with their bags after noticing “something fishy” had happened.


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